Terms and Conditions

General Terms and Conditions

Effective Date: October 1st 2026
Last Updated: September 15th, 2026

These General Terms and Conditions ("Terms and Conditions") apply to quotations, sales, deliveries, transportation services, logistics services, and other services provided by the applicable L.O. Trading entity identified in the relevant quotation, order confirmation, invoice, service agreement, or other transaction document ("L.O. Trading").

The applicable L.O. Trading entity may include:

• L.O. Trading Corp. - Hialeah, Florida, USA
• EUR L.O. Trading GmbH - Dietzenbach, Germany
• Servicios Logísticos Internacionales S.A.S. - Medellín, Colombia
• CN L.O. Trading Ltd. - Shanghai, China
• S.V. L.O. Trading S.A. de C.V. - El Salvador, San Salvador

The specific L.O. Trading entity issuing the applicable commercial documentation and accepting the order shall be the contracting party for that transaction.

Each L.O. Trading entity is a separate legal entity. Except where expressly agreed in writing, no parent, subsidiary, affiliate, shareholder, director, officer, employee, or other L.O. Trading entity shall be jointly or severally liable for the obligations of the contracting L.O. Trading entity solely by reason of common ownership, branding, management, affiliation, or administrative or logistical support.

These Terms and Conditions apply unless otherwise expressly agreed in writing by the applicable L.O. Trading entity.

These Terms and Conditions may be incorporated by reference in quotations, order confirmations, invoices, service agreements, electronic communications, websites, or other transaction documents, including by electronic link. To the extent permitted by applicable law, the Client's acceptance of a quotation, placement of an order, tender of goods, request for services, or acceptance of goods or services after receiving or having a reasonable opportunity to review these Terms and Conditions constitutes acceptance of them.

1. Quotations and Contract Formation

All quotations issued by L.O. Trading are non-binding unless expressly stated otherwise in writing and do not constitute an obligation for L.O. Trading to sell or provide the quoted products or services.

A quotation is based on the information available to L.O. Trading at the time it is issued and may be subject to availability, manufacturer confirmation, supplier confirmation, transportation costs, exchange rates, taxes, duties, tariffs, and other applicable charges.

A contract between L.O. Trading and the Client ("Client") shall become binding only upon L.O. Trading's written acceptance of the Client's order through an order confirmation, sales confirmation, service confirmation, or other written communication.

An order confirmation may be issued by letter, electronic mail, electronic system, or other written means.

Unless otherwise expressly agreed in writing, a delivery date provided by L.O. Trading is an estimated date and is not a guaranteed delivery date.

L.O. Trading reserves the right to accept or reject any order, in whole or in part, subject to applicable law.

2. Orders and Order Confirmation

The Client is responsible for ensuring that all information provided in connection with an order is accurate, complete, and sufficient to enable L.O. Trading, its suppliers, manufacturers, carriers, customs brokers, and other service providers to perform the transaction.

Such information may include, as applicable:

• Product descriptions and specifications;
• Quantities;
• Dimensions and weights;
• Delivery and billing addresses;
• Consignee information;
• Customs and import/export information;
• Required permits or licenses;
• Special handling requirements;
• Dangerous-goods or hazardous-material information;
• Any other information reasonably required to process the order.

The Client shall be responsible for any consequences resulting from incomplete, inaccurate, or late information.

3. Special Orders, Custom-Made Products and Non-Returnable Goods

Special orders include products that are:

• Manufactured according to the Client's specifications;
• Custom-made or specially manufactured;
• Modified, altered, or customized at the Client's request;
• Subject to special procurement conditions;
• Non-returnable by their nature; or
• Otherwise identified by L.O. Trading or the original manufacturer as non-returnable.

Once an order for such products has been accepted by L.O. Trading, the order may not be cancelled, modified, or returned without L.O. Trading's prior written consent and, where applicable, the consent of the original manufacturer or supplier.

If cancellation, modification, or return is authorized, the Client shall be responsible for all resulting costs and charges, including, where applicable, manufacturer or supplier cancellation charges, restocking fees, transportation costs, customs charges, modification costs, administrative charges, disposal costs, and the purchase price or other costs incurred by L.O. Trading in connection with the order.

The Client acknowledges that specially manufactured or customized products may not be recoverable, resalable, or returnable.

4. Prices, Taxes and Additional Charges

Prices shall be stated in the currency indicated in the applicable quotation or order confirmation, normally USD or EUR, and shall be inclusive or exclusive of applicable sales tax, VAT, or other transaction taxes as expressly stated.

Unless expressly included in the quotation, prices do not include:

• Transportation or freight charges;
• Customs duties;
• Import or export duties;
• Tariffs;
• Taxes;
• Brokerage charges;
• Port or terminal charges;
• Storage charges;
• Demurrage or detention;
• Insurance; or
• Other governmental, carrier, customs, or third-party charges.

Transportation costs are calculated based on information available at the time of quotation, including, where applicable, the weight and volume of the goods, shipping date, origin, destination, delivery address, transportation method, and applicable carrier charges.

If any of these variables change, the applicable transportation or related costs may be adjusted accordingly.

Unless expressly agreed otherwise, all customs duties, import taxes, tariffs, governmental charges, and other charges imposed in the country of importation or in any third country shall be borne by the Client.

L.O. Trading reserves the right to adjust prices where changes occur after quotation or order acceptance as a result of manufacturer or supplier price increases, transportation-cost increases, tariffs, taxes, duties, governmental charges, currency fluctuations, or other circumstances outside L.O. Trading's reasonable control, unless the applicable transaction expressly provides for a fixed price.

5. Bank Transfers and Payment Charges

All bank charges, wire-transfer fees, intermediary-bank fees, and other transaction costs associated with payments shall be borne by the Client.

The Client shall ensure that the full amount invoiced by L.O. Trading is received without deduction for bank or transaction charges.

If the amount received by L.O. Trading is less than the amount due because of bank or transaction charges, the Client shall remain responsible for paying the outstanding balance.

6. Delivery and Lead Times

Lead times and estimated delivery dates are based, where applicable, on information provided by manufacturers, suppliers, carriers, and other service providers.

Lead times may change because of:

• Manufacturing schedules;
• Supplier delays;
• Transportation delays;
• Port congestion;
• Customs clearance;
• Governmental actions;
• Labor disruptions;
• Weather conditions;
• Force majeure events; or
• Other circumstances beyond L.O. Trading's reasonable control.

Unless otherwise expressly agreed in writing, delivery dates are estimates and L.O. Trading does not guarantee a specific delivery date.

Unless otherwise agreed in writing, L.O. Trading will normally dispatch complete orders. Orders may be held when necessary or commercially appropriate to consolidate shipments.

L.O. Trading shall not be liable for losses, penalties, production interruptions, or other damages resulting solely from a delay in delivery unless such liability is expressly assumed in writing and permitted by applicable law.

7. Transportation and Freight Services

L.O. Trading may arrange transportation by truck, rail, air, ocean, or other means through carriers, freight forwarders, brokers, agents, and other transportation service providers.

Unless expressly agreed otherwise in writing, when L.O. Trading arranges transportation through a third party, L.O. Trading acts as an intermediary or agent for the applicable transportation service and does not assume the legal status or obligations of the carrier.

Transportation services are subject to the terms and conditions, tariffs, limitations of liability, and other provisions applicable to the relevant carrier or transportation provider.

Where L.O. Trading expressly assumes responsibility as a carrier or otherwise agrees in writing to different transportation terms, those specific written terms shall apply.

The invoicing, collection, or payment of transportation charges by L.O. Trading shall not, by itself, cause L.O. Trading to be deemed the motor carrier, ocean carrier, air carrier, rail carrier, or other actual carrier where transportation is performed by a third party.

8. Customs, Duties and Import/Export Responsibilities

Unless expressly agreed otherwise in writing, the Client is responsible for providing all information and documentation required for customs clearance and import or export procedures.

The Client is responsible for all applicable:

• Customs duties;
• Import and export taxes;
• Tariffs;
• Brokerage fees;
• Governmental charges;
• Permits and licenses; and
• Other charges associated with the importation or exportation of the goods.

The Client shall provide accurate information concerning the goods, including their description, quantity, value, country of origin, classification, and any other information required by applicable authorities.

L.O. Trading shall not be responsible for delays, additional costs, penalties, seizures, or other consequences arising from inaccurate, incomplete, or late information or documentation supplied by the Client or from actions or decisions of customs or governmental authorities.

9. Inspection, Search and Security Procedures

Cargo tendered to L.O. Trading for transportation may be subject to search, inspection, screening, examination, or other security procedures required by applicable law, governmental authorities, carriers, or L.O. Trading's security policies.

In the United States, cargo tendered for air transportation is subject to applicable federal security requirements, including screening, search, and inspection requirements.

By tendering cargo to L.O. Trading, the Client authorizes such procedures to the extent permitted or required by applicable law.

The Client shall cooperate with all reasonable security, customs, and regulatory requirements relating to the goods.

10. Returns and Cancellation of Orders

Except for products delivered in error or otherwise subject to a valid claim under applicable law or warranty, products may only be returned with L.O. Trading's prior written authorization.

A return may also be subject to the original manufacturer's or supplier's willingness to accept the product.

Where a return is authorized, the Client shall be responsible for all applicable:

• Restocking fees;
• Transportation costs;
• Customs duties and taxes;
• Handling charges;
• Packaging costs; and
• Other costs associated with the return.

Products must be returned in suitable condition and whenever reasonably possible, in their original packaging together with accessories, documentation, and packaging materials.

The Client shall take reasonable precautions to prevent damage or contamination during return transportation.

If the original packaging is unavailable, the Client shall use suitable protective packaging sufficient to protect the goods during transportation.

11. Inspection and Claims

The Client shall inspect products promptly upon delivery and before use, installation, processing, resale, or other disposition to the extent reasonably practicable.

Shortages, visible damage, incorrect products, or other apparent discrepancies must be noted on the delivery receipt, waybill, proof of delivery, or other applicable transportation document whenever reasonably possible and must be reported to L.O. Trading in writing as soon as reasonably practicable.

Unless otherwise required by applicable law or expressly agreed in writing, any claim against L.O. Trading relating to shortages, visible damage, incorrect delivery, or other discrepancy must be submitted in writing no later than thirty (30) days after delivery to the Client's first point of control. Claims involving transportation, carriers, insurers, manufacturers, or suppliers remain subject to any shorter or additional notice and filing periods imposed by the applicable carrier, insurance policy, manufacturer, supplier, tariff, convention, or law.

A claim notice must identify the applicable quotation, order, invoice, shipment, or service; describe the nature and quantity of the affected goods or services and the basis of the claim; state the amount claimed if known; and include reasonably available supporting documentation, which may include photographs, delivery receipts, proofs of delivery, packing lists, carrier documents, inspection reports, repair estimates, invoices, and evidence of value.

The Client shall take reasonable steps to mitigate any loss and preserve all rights of recovery against carriers, insurers, manufacturers, suppliers, and other responsible parties. The Client shall preserve the affected goods, packaging, containers, labels, shipping documents, photographs, and other relevant evidence until L.O. Trading and any applicable carrier, insurer, manufacturer, supplier, or other responsible party has had a reasonable opportunity to inspect them.

The Client shall not dispose of, materially alter, repair, return, or otherwise compromise affected goods or relevant evidence where doing so could reasonably prejudice investigation of, defense against, or recovery for a claim, except where necessary for safety, legal compliance, or mitigation of further loss.

Claims concerning loss or damage occurring during transportation shall be handled in accordance with the applicable carrier terms and/or insurance policy. L.O. Trading shall reasonably cooperate with the Client in pursuing valid claims against carriers, insurers, manufacturers, suppliers, or other responsible parties, but such cooperation shall not constitute an admission of liability by L.O. Trading.

Failure to provide reasonably requested information, documentation, access for inspection, or cooperation may delay or prevent processing of a claim to the extent the failure materially prejudices investigation, defense, adjustment, or recovery.

12. Product Warranty

Unless expressly agreed otherwise in writing, products supplied by L.O. Trading are covered only by the warranty, if any, provided by the original manufacturer, supplier, or service provider.

L.O. Trading does not provide any additional independent product warranty unless expressly stated in writing.

Where a valid warranty claim arises, L.O. Trading may assist the Client in submitting and processing the claim with the applicable manufacturer, supplier, distributor, or service provider.

Any warranty claim shall be subject to the applicable manufacturer's or supplier's warranty terms, conditions, exclusions, procedures, and limitations.

The Client acknowledges that L.O. Trading cannot extend or modify a manufacturer's or supplier's warranty without the manufacturer's or supplier's authorization.

To the maximum extent permitted by applicable law, L.O. Trading disclaims all warranties not expressly provided in writing, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Installation, Assembly and Commissioning

Unless expressly agreed otherwise in writing, installation, assembly, commissioning, and start-up of products are the responsibility of the Client and shall be performed at the Client's premises and at the Client's sole cost and risk.

The Client is responsible for ensuring that installation, assembly, commissioning, operation, and maintenance are performed by appropriately qualified personnel and in accordance with:

• The manufacturer's instructions;
• Applicable laws and regulations;
• Applicable safety requirements; and
• Any applicable technical standards.

L.O. Trading shall not be responsible for damage, malfunction, injury, or other loss resulting from improper installation, assembly, commissioning, operation, maintenance, modification, or use of the products, except to the extent caused by L.O. Trading's own negligence or other liability that cannot legally be excluded.

14. Transportation Insurance

Unless expressly agreed otherwise in writing, cargo is not automatically insured by L.O. Trading.

The Client is responsible for determining whether transportation insurance is required and for requesting such insurance where desired.

A request for transportation insurance shall not be deemed accepted unless L.O. Trading confirms the requested coverage in writing before the applicable shipment or risk attaches.

Any value stated on a commercial invoice, customs document, packing list, bill of lading, waybill, purchase order, or other document shall not, by itself, constitute a request for insurance, a declaration of value for liability purposes, or an agreement by L.O. Trading to insure the goods or assume increased liability.

If the Client requests L.O. Trading to arrange transportation insurance and L.O. Trading agrees to do so, L.O. Trading may act as an intermediary or agent for the applicable insurance provider.

The insurance coverage shall be governed exclusively by the applicable insurance policy, certificate, terms, conditions, exclusions, deductibles, and limitations issued by the insurer.

L.O. Trading may assist the Client with communications and documentation relating to an insurance claim but does not guarantee the acceptance or payment of any claim by the insurer.

Unless expressly agreed otherwise in writing, L.O. Trading shall not be responsible for losses that are not covered by the applicable insurance policy.

15. Limitation of Liability

To the maximum extent permitted by applicable law, L.O. Trading shall not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including loss of profits, loss of revenue, loss of production, loss of business opportunities, or business interruption, arising out of or relating to any product or service supplied by L.O. Trading.

L.O. Trading's liability, if any, shall be limited to direct damages caused by L.O. Trading's breach of its express contractual obligations or by conduct for which L.O. Trading is legally responsible.

To the maximum extent permitted by applicable law, L.O. Trading's aggregate liability arising out of or relating to a particular transaction shall not exceed the amount actually paid to the applicable L.O. Trading entity for the specific products or services giving rise to the claim.

Nothing in these Terms and Conditions shall exclude or limit liability to the extent that such exclusion or limitation is prohibited by applicable law.

16. Force Majeure

L.O. Trading shall not be liable for any delay, failure, interruption, or inability to perform resulting from circumstances beyond its reasonable control.

Such circumstances may include, without limitation:

• Acts of God;
• Natural disasters;
• Fire;
• Flood;
• Epidemics or pandemics;
• War;
• Terrorism;
• Civil unrest;
• Governmental actions;
• Embargoes or sanctions;
• Strikes or labor disruptions;
• Port closures or congestion;
• Transportation interruptions;
• Shortages of materials or transportation capacity;
• Supplier or manufacturer failures;
• Cybersecurity incidents; or
• Other events beyond L.O. Trading's reasonable control.

Where such circumstances occur, L.O. Trading may reasonably suspend, delay, modify, or cancel affected performance without liability, subject to applicable law.

17. Client Compliance and Regulatory Requirements

The Client shall comply with all laws and regulations applicable to its purchase, possession, transportation, importation, exportation, use, resale, or disposition of the products and services.

The Client shall not request or use L.O. Trading's services in violation of applicable sanctions, export-control laws, customs regulations, anti-bribery laws, anti-corruption laws, or other applicable legal requirements.

The Client shall provide all information and documentation reasonably required by L.O. Trading to comply with applicable legal, regulatory, customs, security, and compliance requirements.

L.O. Trading may refuse, suspend, or terminate a transaction where it reasonably believes that completing the transaction could violate applicable law, sanctions, export controls, customs requirements, or L.O. Trading's compliance policies.

18. Hazardous Materials and Special Handling

The Client shall notify L.O. Trading in advance of any product that is hazardous, dangerous, regulated, restricted, contaminated, environmentally sensitive, or otherwise subject to special transportation, storage, handling, packaging, labeling, or regulatory requirements.

The Client shall provide accurate and complete safety information, classifications, declarations, permits, and other documentation required by applicable law.

The Client shall be responsible for costs, damages, penalties, cleanup expenses, and other liabilities resulting from inaccurate, incomplete, or omitted information concerning the nature or characteristics of the goods, except to the extent caused by L.O. Trading's own negligence or other legally non-excludable liability.

19. Client Indemnification

To the maximum extent permitted by applicable law, the Client shall indemnify, defend, and hold harmless the applicable L.O. Trading entity and its affiliates, and their respective officers, directors, employees, and agents, from and against third-party claims, losses, liabilities, penalties, fines, damages, cleanup or remediation costs, and reasonable attorneys' fees and expenses arising out of or relating to:

• Inaccurate, incomplete, or late information, instructions, specifications, declarations, or documentation supplied by or on behalf of the Client;
• The Client's ownership, possession, use, installation, modification, resale, transportation, importation, exportation, or disposition of products;
• Undisclosed or improperly described hazardous, dangerous, regulated, contaminated, or restricted goods;
• The Client's violation of applicable customs, sanctions, export-control, anti-bribery, anti-corruption, safety, environmental, or other legal requirements; or
• The Client's breach of these Terms and Conditions, except to the extent finally determined to have been caused by L.O. Trading's own negligence, willful misconduct, or other liability that cannot lawfully be excluded or shifted.

20. Payment Default and Collection Costs

If any amount due to L.O. Trading is not paid when due, the Client shall pay interest on the overdue amount at the maximum rate permitted by applicable law, beginning on the due date and continuing until payment is received.

L.O. Trading may suspend deliveries, services, or further performance if the Client fails to make payments when due.

If L.O. Trading engages a collection agency, attorney, or other professional to recover amounts owed by the Client, the Client shall be responsible for reasonable collection costs and attorneys' fees to the extent permitted by applicable law, whether or not legal proceedings are commenced.

L.O. Trading reserves the right to require advance payment, deposits, additional security, or other payment protection where reasonably warranted by the Client's payment history, credit status, order size, or other circumstances.

21. Title and Risk of Loss

Unless otherwise expressly agreed in writing, title to products shall transfer in accordance with the applicable sales contract and applicable law.

Risk of loss or damage shall transfer in accordance with the applicable delivery terms, Incoterms® rule, transportation agreement, or other written agreement governing the transaction.

Where Incoterms® are used, the applicable rule and version shall be identified in the relevant quotation, order confirmation, invoice, or other transaction document.

Nothing in these Terms and Conditions shall alter the agreed allocation of title or risk established by a specific written transaction document.

22. Privacy and Data Protection

The processing of personal information by L.O. Trading shall be governed by the applicable L.O. Trading Privacy Policy and by applicable data-protection laws.

L.O. Trading may share information with service providers, carriers, customs brokers, banks, insurers, manufacturers, suppliers, governmental authorities, and other parties when reasonably necessary to process or perform a transaction or when required or permitted by law.

23. Electronic Communications and Documents

Electronic communications, including emails, electronic order confirmations, invoices, shipping documents, and other electronic records, may be used for the negotiation, confirmation, administration, and performance of transactions.

The Client agrees that electronic records and communications may be used as evidence of the parties' communications and agreements to the extent permitted by applicable law.

A reference or hyperlink to these Terms and Conditions in a quotation, order confirmation, invoice, email, portal, or other electronic record may incorporate these Terms and Conditions into the applicable transaction to the extent permitted by applicable law.

24. Governing Law and Jurisdiction

Each transaction shall be governed by the substantive law applicable to the L.O. Trading entity identified as the contracting party in the relevant quotation, order confirmation, invoice, service agreement, or other transaction documentation, without regard to conflict-of-law principles to the extent such principles may lawfully be excluded.

Unless otherwise expressly agreed in writing, the Client submits to the exclusive jurisdiction of the courts located in the jurisdiction of the contracting L.O. Trading entity's registered or principal office.

For transactions with L.O. Trading Corp., the governing law shall be the laws of the State of Florida, USA, and the parties submit to the state and federal courts located in Miami-Dade County, Florida, to the extent permitted by applicable law.

For transactions with another L.O. Trading entity, the applicable quotation, order confirmation, service agreement, or other transaction document may specify a more particular governing law or forum. If it does not, the law and courts of the jurisdiction of that contracting entity's registered or principal office shall apply to the extent permitted by applicable law.

Nothing in these Terms and Conditions shall prevent L.O. Trading from seeking provisional, injunctive, conservatory, or other equitable relief in any court of competent jurisdiction where such relief is available.

25. Entire Agreement and Order of Precedence

These Terms and Conditions, together with the applicable quotation, order confirmation, invoice, service agreement, and other documents expressly incorporated into the transaction, constitute the agreement between L.O. Trading and the Client concerning the applicable transaction.

If there is a conflict between documents, the following order of precedence shall apply unless otherwise expressly agreed in writing:

• A specifically negotiated and signed agreement;
• A written quotation or order confirmation expressly accepted by both parties;
• These Terms and Conditions; and
• Other documents incorporated by reference.

Purchase orders or other documents issued by the Client shall not modify or override these Terms and Conditions unless L.O. Trading expressly agrees to such modification in writing.

26. Severability

If any provision of these Terms and Conditions is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

27. Waiver

L.O. Trading's failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or of L.O. Trading's right to enforce the same or any other provision in the future.

28. Assignment

The Client may not assign or transfer its rights or obligations under a transaction without L.O. Trading's prior written consent, except where such restriction is prohibited by applicable law.

L.O. Trading may assign or transfer its rights or obligations to an affiliated company or successor in connection with a corporate reorganization, merger, sale, or transfer of substantially all relevant assets, subject to applicable law.

29. Amendments

L.O. Trading may revise these Terms and Conditions periodically.

Unless otherwise required by applicable law, updated Terms and Conditions shall apply to transactions entered into after their effective date.

The Terms and Conditions applicable to an existing transaction shall remain those agreed for that transaction unless the parties expressly agree otherwise in writing.

30. Warehouse Services

Goods accepted for storage at an L.O. Trading warehouse are subject to separate L.O. Trading Warehouse Terms and Conditions, which shall apply to storage, handling, receipt, delivery, warehousing, bonded storage, and other warehouse services.

Where warehouse services are provided under a separate warehouse agreement, that agreement shall govern the warehouse relationship.

31. Effective Date

These Terms and Conditions replace prior general terms and conditions applicable to transactions entered into after their effective date, unless otherwise agreed in writing.

Effective Date: October 1st 2026
Last Updated: September 15th, 2026

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Warehouse Terms and Conditions

Effective Date: October 1st 2026
Last Updated: September 15th, 2026

These Warehouse Terms and Conditions ("Warehouse Terms") apply to the storage, handling, receipt, transfer, and delivery of merchandise accepted by the applicable L.O. Trading warehouse identified ("Warehouse") for the account of the depositor or customer ("Depositor").

The applicable L.O. Trading entity may include:

• L.O. Trading Corp. - Hialeah, Florida, USA
• EUR L.O. Trading GmbH - Dietzenbach, Germany
• Servicios Logísticos Internacionales S.A.S. - Medellín, Colombia
• CN L.O. Trading Ltd. - Shanghai, China
• S.V. L.O. Trading S.A. de C.V. - El Salvador, San Salvador

The specific L.O. Trading entity receiving the goods for storage, custody or further transportation shall be the contracting party for that transaction.

Each L.O. Trading entity is a separate legal entity. Except where expressly agreed in writing, no parent, subsidiary, affiliate, shareholder, director, officer, employee, or other L.O. Trading entity shall be jointly or severally liable for the obligations of the contracting L.O. Trading entity solely by reason of common ownership, branding, management, affiliation, or administrative or logistical support.

These Warehouse Terms and Conditions apply unless otherwise expressly agreed in writing by the applicable L.O. Trading entity in a written warehouse agreement signed by the Warehouse and the Depositor.

These Warehouse Terms apply unless otherwise expressly agreed

1. Acceptance of Warehouse Services

A warehouse proposal, rate quotation, or service agreement issued by the Warehouse may be accepted by the Depositor in writing.

Unless otherwise agreed in writing, the Depositor's tender of goods to the Warehouse following receipt of the applicable proposal or agreement shall constitute acceptance of these Warehouse Terms.

The Depositor acknowledges that it has had a reasonable opportunity to review the Warehouse facilities and the services to be provided.

The Warehouse may refuse to accept goods that do not conform to the description, condition, quantity, packaging, or other requirements previously provided by the Depositor.

If the Warehouse accepts goods that differ from the information previously provided, the Depositor agrees to the applicable rates and charges determined by the Warehouse and to these Warehouse Terms.

2. Shipments To and From the Warehouse

Goods shipped to the Warehouse should identify the Depositor as the named consignee, with the Warehouse identified as the "in care of" party where appropriate.

The Warehouse should not be identified as the beneficial owner of the goods unless expressly agreed otherwise in writing.

If goods are incorrectly consigned to the Warehouse, the Depositor shall promptly notify the carrier and provide the Warehouse with a copy of such notification.

The Warehouse may refuse improperly consigned goods and shall not be responsible for losses, misdeliveries, or charges resulting from incorrect consignee information supplied by the Depositor or its transportation provider.

The Depositor shall be responsible for transportation charges, demurrage, detention, storage, handling, and other costs arising from incorrect or incomplete shipping instructions.

3. Tender of Goods

All goods delivered to the Warehouse must be properly marked, packaged, identified, and prepared for storage and handling.

The Depositor shall provide, before or at the time of delivery, accurate documentation identifying the goods and any information reasonably required for storage and handling.

Such information may include:

• Marks and brands;
• Product descriptions;
• Quantities;
• Dimensions and weights;
• Serial numbers;
• Lot numbers;
• Special handling requirements;
• Hazardous-material classifications; and
• Any other information reasonably required by the Warehouse.

4. Storage Period and Charges

Unless otherwise agreed in writing, storage charges shall be calculated according to the applicable rate schedule and the agreed storage unit.

The storage period begins when the Warehouse accepts care, custody, and control of the goods, regardless of the actual unloading date.

Storage charges shall be payable in accordance with the payment terms established by the Warehouse.

Unless otherwise expressly agreed in writing, the Warehouse may apply minimum storage charges and applicable partial-month or full-month charges in accordance with its current rate schedule.

5. Transfer, Termination of Storage and Removal of Goods

Instructions to transfer goods on the books of the Warehouse shall not be effective until received and accepted by the Warehouse.

All charges incurred up to the effective date of transfer shall remain payable by the Depositor.

Rehandling or other services required to transfer goods shall be subject to applicable charges.

The Warehouse may, upon reasonable notice, move goods to another warehouse facility operated by L.O. Trading where reasonably necessary for operational, security, regulatory, or other legitimate business reasons.

The Warehouse may require the Depositor to remove goods upon written notice.

If goods are not removed within the applicable notice period, the Warehouse may exercise its rights under applicable law, including any right to sell or otherwise dispose of the goods.

If goods are deteriorating, declining in value, hazardous, contaminated, or otherwise present a material risk to persons, property, the Warehouse, or other goods, the Warehouse may take such reasonable action as permitted by applicable law, including removal, sale, or disposal of the goods.

6. Handling and Additional Charges

Ordinary handling charges cover the standard labor associated with receiving, placing, storing, and releasing goods, as specified in the Warehouse's applicable rate schedule.

Additional charges may apply for:

• Loading and unloading;
• Damaged or improperly packaged goods;
• Special handling;
• Repacking;
• Labeling;
• Sorting;
• Inventory counts;
• Serial-number verification;
• Special reports;
• Additional documentation;
• Loading or unloading outside normal business hours;
• Special transportation arrangements;
• Dunnage and bracing;
• Packing materials;
• Communication or expedited-documentation expenses; and
• Other special services requested by the Depositor.

The Warehouse shall not be responsible for demurrage, detention, or transportation delays unless such loss results from the Warehouse's failure to exercise the standard of care required under applicable law.

7. Delivery Requirements

Goods shall be released only upon receipt of complete and sufficiently clear instructions from the Depositor or its authorized representative.

Instructions may be provided electronically, including by email or other agreed electronic means.

The Warehouse may rely on information received from an authorized representative of the Depositor and shall not be responsible for errors resulting from inaccurate or incomplete instructions supplied by the Depositor.

Telephone instructions may be accepted where previously authorized in writing by the Depositor. The Depositor assumes responsibility for errors arising from such instructions to the extent permitted by applicable law.

The Warehouse shall be allowed a reasonable period to process release and delivery instructions.

The Warehouse shall not be liable for failure or delay in carrying out instructions caused by circumstances beyond its reasonable control or by circumstances for which the Warehouse is not legally responsible.

Storage charges shall continue to accrue while goods remain in storage.

8. Special Services

Labor, materials, equipment, and other resources required for services beyond ordinary receiving, storage, handling, and release shall be charged to the Depositor.

Special services may include:

• Physical inventory verification;
• Preparation of special inventory reports;
• Verification of weights or serial numbers;
• Sorting;
• Labeling;
• Pictures;
• Repackaging;
• Special labeling;
• Transit billing;
• Additional documentation;
• Special loading or unloading;
• After-hours services; and
• Other services requested by the Depositor.

9. Bonded Storage

Goods stored under U.S. Customs bond or other applicable customs-controlled arrangements shall be subject to additional charges and regulatory requirements.

The Warehouse shall not be responsible for goods seized, detained, removed, or otherwise affected by U.S. Customs or another governmental authority where such action is not caused by the Warehouse's legally actionable conduct.

The Depositor remains responsible for complying with all applicable customs requirements relating to the goods.

10. Minimum Charges

The Warehouse may establish minimum handling, storage, administrative, or account charges.

Minimum charges may apply per lot, mark, brand, product variety, account, shipment, or other agreed unit, as specified in the applicable rate schedule or warehouse agreement.

11. Liability and Limitation of Damages

The Warehouse shall not be liable for loss of or damage to goods except to the extent such loss or damage results from the Warehouse's failure to exercise the degree of care required by applicable law.

Goods stored at the Warehouse are not automatically insured against loss or damage.

No insurance or increased valuation shall be deemed accepted unless expressly confirmed in writing by the Warehouse before the applicable loss or damage occurs.

A value stated on a commercial invoice, customs document, packing list, warehouse receipt, transportation document, or other document shall not, by itself, constitute a declaration of value for liability purposes, a request for insurance, or an agreement by the Warehouse to assume increased liability.

Unless otherwise agreed in writing and permitted by applicable law, the Warehouse's liability for loss of or damage to goods shall be subject to the liability limitation specified in the applicable warehouse agreement or rate schedule.

Where a specific valuation or increased liability limit has been requested by the Depositor and expressly accepted in writing by the Warehouse before loss or damage occurs, the Depositor shall pay any additional charges associated with such increased valuation or liability limit. Any limitation or valuation formula contained in the applicable warehouse agreement or rate schedule shall control to the maximum extent permitted by applicable law.

Where loss or damage occurs for which the Warehouse is not legally responsible, the Depositor shall be responsible for reasonable costs associated with removing and disposing of affected goods and for environmental cleanup or remediation resulting from the condition or characteristics of the goods, to the extent permitted by applicable law.

12. Notice of Claims and Filing of Actions

Claims relating to loss of or damage to goods must be submitted to the Warehouse in writing within the period specified in the applicable warehouse agreement or, if no period is specified, within the period permitted by applicable law. The Depositor shall also comply with any shorter notice or filing period applicable to a carrier, insurer, governmental authority, or other responsible party where recovery may depend on such compliance.

A claim notice must identify the affected goods and warehouse account or receipt, describe the nature and quantity of the alleged loss or damage, state the amount claimed if known, and include reasonably available supporting documentation, including photographs, inventory records, delivery or release documents, invoices, inspection reports, and evidence of value.

The Depositor shall take reasonable steps to mitigate loss and shall preserve affected goods, packaging, labels, documents, photographs, electronic records, and other relevant evidence until the Warehouse and any applicable insurer or other responsible party has had a reasonable opportunity to inspect them. The Depositor shall not dispose of, materially alter, repair, or otherwise compromise relevant evidence where doing so could reasonably prejudice investigation, defense, adjustment, or recovery, except where necessary for safety, legal compliance, or mitigation of further loss.

Any contractual limitation period for filing legal proceedings shall apply only to the extent permitted by applicable law and shall be stated in the applicable warehouse agreement.

Nothing in these Warehouse Terms shall eliminate any right or remedy that cannot lawfully be waived or limited.

Failure to provide reasonably requested information, documentation, access for inspection, or cooperation may delay or prevent processing of a claim to the extent the failure materially prejudices investigation, defense, adjustment, or recovery.

13. Consequential Damages

To the maximum extent permitted by applicable law, the Warehouse shall not be liable for loss of profits or for special, indirect, incidental, punitive, or consequential damages arising from loss of, damage to, storage of, handling of, or inability to deliver goods.

14. Misdelivery or Misshipment

If the Warehouse negligently misdelivers or mis-ships goods, the Warehouse's responsibility shall be limited to the reasonable transportation costs required to return the goods to the Warehouse, together with any liability for loss or damage otherwise imposed under the applicable warehouse agreement and applicable law.

The Warehouse shall not be liable for losses resulting from the consignee's acceptance, possession, use, processing, resale, or other disposition of goods except to the extent required by applicable law.

15. Inventory Shortage and Mysterious Disappearance

The Warehouse shall be liable for inventory shortages or unexplained disappearance only to the extent that the Depositor establishes that the loss resulted from the Warehouse's failure to exercise the standard of care required under applicable law.

No presumption of conversion or other liability shall apply to an unexplained shortage except to the extent required by applicable law.

16. Right to Store Goods

The Depositor represents and warrants that it has lawful possession of the goods and the legal right and authority to place the goods in storage.

The Depositor shall indemnify and hold the Warehouse harmless from reasonable losses, costs, expenses, claims, and attorneys' fees arising from disputes concerning the Depositor's ownership, possession, or authority to store the goods, to the extent permitted by applicable law.

17. Accurate Information and Regulatory Compliance

The Depositor shall provide accurate, complete, and sufficient information concerning the goods to enable the Warehouse to comply with applicable laws and regulations concerning their storage, handling, transportation, and disposition.

The Depositor shall promptly notify the Warehouse of any change in the nature, condition, classification, regulatory status, or handling requirements of the goods.

The Depositor shall indemnify and hold the Warehouse harmless from reasonable losses, penalties, costs, expenses, and attorneys' fees resulting from inaccurate, incomplete, or omitted information supplied by the Depositor, to the extent permitted by applicable law.

18. Hazardous, Regulated or Contaminated Goods

The Depositor shall disclose in advance any goods that are hazardous, dangerous, regulated, contaminated, environmentally sensitive, or otherwise subject to special storage or handling requirements.

The Depositor shall provide all required safety data sheets, classifications, declarations, permits, labels, and other documentation.

The Warehouse may refuse or condition acceptance of goods that present a risk to persons, property, the Facility, other customers' goods, or the environment.

The Depositor shall be responsible for and shall indemnify and hold the Warehouse harmless from reasonable claims, losses, penalties, fines, cleanup or remediation costs, expenses, and attorneys' fees arising from undisclosed, inaccurately described, contaminated, hazardous, dangerous, regulated, or otherwise special characteristics of the goods, to the extent permitted by applicable law and except to the extent caused by the Warehouse's own negligence, willful misconduct, or other liability that cannot lawfully be excluded or shifted.

19. Warehouse Lien

To the maximum extent permitted by applicable law, the Warehouse shall have a lien against goods in its possession for lawful charges relating to:

• Storage;
• Preservation;
• Handling;
• Transportation;
• Labor;
• Insurance;
• Interest;
• Packaging;
• Other services; and
• Other lawful charges and expenses relating to the goods.

The Warehouse may also exercise any other lien or security rights available under applicable law.

Where permitted by law, the Warehouse may require payment of outstanding charges before releasing goods.

The Warehouse's rights with respect to sale or other disposition of goods shall be exercised in accordance with applicable law.

20. Documents of Title

Where applicable, warehouse receipts and other documents of title may be issued in physical or electronic form in accordance with applicable law and the Warehouse's procedures.

21. Governing Law and Jurisdiction

The warehouse relationship shall be governed by the substantive law applicable to the state, province, country, or other jurisdiction in which the applicable Facility is located, including applicable provisions of the Uniform Commercial Code where applicable.

Any dispute concerning warehouse services shall be brought before the courts having jurisdiction over the Facility, unless otherwise expressly agreed in writing or required by applicable law.

22. Severability and Waiver

If any provision of these Warehouse Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

The Warehouse's failure to enforce any provision shall not constitute a waiver of its right to enforce that provision or any other provision in the future.

23. Entire Warehouse Agreement

These Warehouse Terms, together with the applicable warehouse agreement, rate schedule, warehouse receipt, and other written documents expressly incorporated into the warehouse relationship, constitute the agreement governing the storage and handling of the goods.

No modification shall be effective unless made in writing and accepted by the Warehouse and Depositor where required by applicable law.

24. Effective Date

These Warehouse Terms replace prior warehouse terms applicable to goods accepted after their effective date, unless otherwise agreed in writing.

Effective Date: October 1st 2026
Last Updated: September 15th, 2026